How can we help?

You can cancel your subscription at any time. When cancelled, access continues until the end of your current billing period.

• Android (Google Play purchases): open Google Play Store > profile icon > Payments & subscriptions > Subscriptions > KuchAI > Cancel subscription.
• Lemon Squeezy purchases: open your KuchAI account to manage renewal, or email support@kuchai.space if you need help.

Make sure KuchAI has camera permission on your device. Keep the food well-lit and centered in the viewfinder. If you see network errors, check your internet connection or restart the app.

Open the secure account-deletion page, sign in, and confirm deletion yourself. You can also open this page from Profile > Settings in the app. No email request is needed. Review the retained-record notice before confirming. Deleting an account does not automatically cancel a Google Play or Lemon Squeezy subscription; cancel renewal with the payment provider separately.

Yes. Sign in with the same account on any supported Android device and your meals, goals and statistics sync automatically. The iOS version is in development.

KuchAI reads activity through Android Health Connect. Allow Health Connect access when the app asks, and your steps and workouts appear next to your meals.

Refunds for Lemon Squeezy website purchases are reviewed within 3-5 business days after you email support@kuchai.space. Google Play purchases must be requested through your Google Play order history. See the Refund Policy for step-by-step instructions.