Privacy Policy

This policy explains what information KuchAI and the KuchAI Health app collect, how it is used, and what choices users have.

1. Who we are

Fazliddin Vojipov, an independent developer based in Uzbekistan, operates KuchAI, the public-facing website for the KuchAI Health mobile application.

2. Information we collect

We may collect the following categories of data:

• Account information such as name, email address, and sign-in identifiers.
• Profile and wellness information such as age range, height, weight, goals, and preferences.
• Meal logs, workout entries, sleep-related entries, trend history, and exported reports.
• Meal photos or uploaded images used for analysis features.
• Usage, diagnostics, crash, and device information needed to operate and improve the app.
• Billing records and order metadata connected to premium access.

3. Health and AI processing

Some features analyze health-related information and meal images to generate wellness suggestions. These outputs are informational only and are not medical advice.

AI features may process submitted prompts, meal images, and related account context to generate coaching messages, nutrition estimates, and wellness guidance.

If AI response reporting is available, choosing to send a report copies the selected saved output or allowed recommendation fields from a plan, your reason, account and source references, and timestamps into a private report. The text may contain health-related information. Reports are available only to authorized staff for safety review and are not public.

Some statistics insights and food-coaching text may be stored temporarily with your account reference so you can report a response. Original prompts, meal photos or full profile snapshots are not automatically attached to these reporting copies.

4. How we use information

• To create and manage user accounts.
• To provide meal analysis, goal tracking, progress reporting, and coaching features.
• To sync supported health and activity data when a user gives permission.
• To process premium access, billing questions, cancellation requests, and support issues.
• To secure the service, troubleshoot errors, and improve product quality.

5. Payment and subscription data

For website purchases, checkout may be provided by a secure payment partner. We may retain order references, subscription status information, and support notes related to premium access.

We do not intend to store full card details on this website.

6. Third-party services

Depending on the feature, we may use third-party providers for:

• sign-in and account access
• cloud storage and app reliability
• analytics and error monitoring
• AI-powered app features
• secure payment and billing operations

7. Data retention

Temporary reporting references expire after 24 hours and can no longer be used to submit a new report. Submitted reports become eligible for automatic cleanup 90 days after creation.

Cleanup is asynchronous and may finish after expiry. These periods apply to reporting copies, not to the original meals, plans or conversations you saved.

Completed account deletion removes personal app data, including health records and AI conversations. Limited payment evidence may be retained for applicable accounting, refund, dispute or fraud-prevention obligations. The deletion confirmation notice identifies the retained records, purpose and approved duration before a request is accepted. This is not a reason to retain unrelated health or chat data.

The selected financial-record retention period is 10 calendar years from the accepted account-deletion request, calculated in UTC. Records become eligible for scheduled cleanup at that deadline. A February 29 anniversary falls on February 28 in a non-leap year.

A minimal server-only deletion marker is kept without automatic expiry, including after the 10-year financial-retention period, to prevent late jobs or payment events from recreating deleted data. It contains the Firebase account identifier, cleanup status and timestamps, a hashed status receipt, the captured retention policy and a minimal payment-provider subscription reference. It does not contain health records, meals, goals or AI conversations.

Retained invoice PDFs may include the billing name or email. Payment providers may keep their own records under their policies. Copies you save or print yourself remain on your device after account deletion.

8. User choices and rights

• Users can update account information inside the app where available.
• Self-service account deletion is being prepared and is not yet enabled. Availability and retention notice will be shown at kuchai.space/account/delete.
• Users can disconnect optional health-data integrations.
• Users can request billing help, cancellation support, or refund review using the published contact channel.

9. Children

The service is not intended for children under 13. If we learn that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect account, billing, and wellness-related data. No internet service can guarantee perfect security, so users should also protect their devices and credentials.

11. International processing

Service providers may process information in countries outside the user's home country, including locations where cloud infrastructure or billing tools operate.

Delete your KuchAI account and data

12. Contact

Privacy questions and support issues can be sent to support@kuchai.space.